Under the 9375CFF0413111d3B88A00104B2A6676 key, you should see a subfolder for each account that’s in your profile. Under this subkey, locate and expand the name of your Outlook profile.īy default, the profile name is "Outlook." However, your profile may have a different name if you created it manually. HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0OutlookProfiles
If you are prompted for an administrator password or for confirmation, type the password, or click Allow. Swipe in from the right to open the charms, select Search, and then type regedit.exe in the search box.Ĭlick Start, type regedit in the Start Search box, and then press Enter. Type regedit.exe at the Start screen, and then tap or click regedit in the search results. However, we are including it here because it was previously published, and you may have to have to use these steps to remove the MAPI PR_PROFILE_USER property (or registry key) after fixes are released for all Click-to-Run product channels. We do not recommend that you use this procedure. The following procedure is unsupported by the Outlook team and may cause other issues in Outlook. These steps also provide a method to verify that the workaround is deployed correctly and to back out the changes if it’s necessary. However, this procedure provides information that is required to complete the workaround. The preliminary steps in the first procedure are unsupported. Only the workaround itself is supported by the Outlook team. To work around this issue in a Click-to-Run version of Skype for Business 2016, use the Workaround in this section. Before you modify it, back up the registry for restoration in case problems occur. Serious problems might occur if you modify the registry incorrectly. Workaroundįollow the steps in this section carefully.
2092 and laterįor more information about C2R Channel builds, seeВ Office 365 client update channel releases. 2078 and laterĭeferred Channel (DC): Fixed in builds. 2040 and laterįirst Release Deferred Channel (FRDC): Fixed in builds. For Click-to-Run versions of Skype for Business 2016Ĭurrent Channel (CC): Fixed in builds.
To fix this issue, install the July 5, 2016, update (KB3115268) for Skype for Business 2016. For MSI-based versions of Skype for Business 2016 See the "More Information" section to determine whether your Office installation is MSI-based or Click-to-Run. To fix this issue, use one of the following methods, depending on your Office installation type. However, Microsoft Outlook 2016 doesn’t write the property as part of the Reliable Profiles feature. This issue occurs because Skype for Business 2016 uses the PR_PROFILE_USER property to get the free/busy information. Please contact the owner of the account to get delegate permissions in Lync. You do not have permissions to schedule online meetings on behalf of the owner of this account. When you try to create the online meeting, you receive the following error message: For example, you cannot schedule a meeting on behalf of someone else. Contact your support team with this information.ĭelegate functionality may be broken. Your Outlook profile is not configured correctly. If you click the Conversations tab ( ), and then you click View more in Outlook, you receive the following error message: The Skype for Business Configuration Information feature (hold down the Ctrl key and right-click the Skype for Business 2016 system tray icon) shows a “MAPI unavailable” status, as shown. Additionally, you may experience the following symptoms: When this issue occurs, the MAPI connection is unavailable to Skype for Business 2016 clients. This issue may occur for Office 365 Exchange Online or Exchange On-Premises users.